I do not know the context in which this was written or spoken. The author’s work in general has been known to be helpful and useful for many people. Based as is without knowing the context, I would say the comment is false.
The phrase sounds like an excuse to turn a blind eye to poor behaviour under the guise of “People are doing their best.” Even if they are doing their best, there can still be an expectation of them that their behaviour or performance could/should do no harm. Anything less requires action and education to raise “their best” to an acceptable level for the protection of anyone on the receiving end of “their best.”
I have used the phrase, “I did my best and my best wasn’t good enough.” Acknowledging that thought prompts reflection on what to do differently next time. With poor performance or behaviour, stopping at “I did my best” would result in more of the same performance or behaviour without growth or change.
I find so much truth in this saying. Leave to Brene to capturing this so well 😀
First - the idea that it helps us - to assume people are doing the best. My sister’s son was in a serious car accident and had to grab some medications for him. She “snapped” at the pharmacist and it wasn’t until the next day that she could process it. She called the pharmacy to apologize and it was cathartic for both of them. Maybe the pharmacist went home that night, upset about this behaviour and it ruined her night - or - maybe she assumed the person was doing their best?
Second - is the reminder to try not to “should of/could of” At times i can be disappointed in myself for doing the “should of”....but i will also remind myself that is a gentle reminder that i too, am doing my best. I can try again....
Great discussions by all.
Thank you. Kim
It’s a good reminder not to make assumptions about people’s motivations, and also that there are things going on in people’s lives that are affecting them which we may not know about. However, I do think some people, for whatever reason, are not necessarily doing their best. I’m working on learning to be more assertive about what I want or need, so I can ask for something. I try not to assume the person is being deliberately unhelpful, but they may not have a clear understanding of what I'm looking for.
I also make it a point to thank people who obviously are making an effort. Particularly since my diagnosis, I’m very appreciative of the moments of helpfulness and kindness from a friend, family member, orderly, nurse, scheduler, doctor, etc.