Hi Lacey and Lianne,
Tagging is hit and miss, and private messaging are not working on the site since Friday. The only people I can send a PM to are those identified on my friends list. When I try to PM any other members a message comes up saying “no users found”. Hope you see this message.
Thank you
ACH2015
Lacey, Lianne…. ‘Search members ’ is not working either. It just says ‘no results found.'
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@Lacey
Hello…..I was also trying the “Q” area…..aka “search”….it too said no results found (was looking for others with Lobular Carcinoma…..for a new member)…I did not input any screen name….I just input “Lobular Carcinoma”.
Regards
Whitelilies
@Cynthia Mac , @ACH2015, @Whitelilies - Thank you for reporting. We are looking into this.
Sorry for the inconvenience,
Lacey
@ACH2015- You may be trying to tag someone who has their privacy set to ‘only friends’ can private message them.
Have you tried more than one user? Please PM me the user you can't reach and I can look into this.
Thanks,
Lacey
Hi Lacey, I did try several members when trying to PM. I kept getting the same message “no users found”.
Just before replying to you, I tried again, and I was able to PM the member. So it looks like the issue was resolved.
Thank you
ACH2015
Hi @Phil0110
Both the tagging and private messaging have resolved and are now working for me. if it continues let the @Lianne_Moderator or @Lacey_Moderator know to seek solution.
ACH2015
@Phil0110- You are unable to private message? Some members have their accounts set to only friends.
Please share more detail with me by private message- I would be happy to assist you.
Lacey
@Lacey_Moderator not sure how to send you a screen shot but if you check the thread ‘brothers and besties’ in pets you will see what I mean. When i responded to the person it was ok. But if i wanted to start a fresh post, it would show the ‘@’ sign but the rest of the message was blank.