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Automatic tag reply not consistent.
ACH2015
2486 Posts

I am finding responses to posts and tags by chance. I have noticed lately that I am not getting email notifications regularly and am finding tags and notifications by chance.

Anyone else noticed this?

Thanks

ACH2015

14 Replies
supersu
1477 Posts

@ACH2015
me too!

I tried to reset my notifications….now I get TONS, but sometimes not the direct responses. keeping me on my toes! ha ha

next time you find one, just ‘report’ it, so that the ‘mods’ can look into the IT thing on Tuesday…..I am doing the samesies over here.

happy holiday Monday

cheers
su

#tagging

Whitelilies
2678 Posts

@ACH2015 Hi…I did too….thought it was “me”/poor computer skills…..I literraly just “bump” into a tag (for me) with no notification….just be reading the dailies….

Whitelilies

ACH2015
2486 Posts

@supersu

Thank you,

I did not get an email on your response/tag either. I will send a message to @Lianne_Moderator about this. Lianne, I am getting hit and miss email tags, and message notifications (on the site) to posts where I am mentioned or tagged. I checked and my notifications have not changed.

Thanks

ACH2015

ACH2015
2486 Posts

@Whitelilies

And your tag is another one I would not have seen unless I was reading through this thread. Hopefully this can be addressed/fixed soon.

@Runner Girl I see in the home page you replied to my post about the tagging issue, but it is not showing up in the forum. Nor did I get a notification in email on in my messages.

Keep well

ACH2015

Runner Girl
3153 Posts

@ACH2015
I tried to reply, but when I hit post it showed up empty.

ACH2015
2486 Posts

@Runner Girl

I saw this one from you, but no notification. Some issues to investigate on the site.

ACH2015

S2020
1401 Posts
@ACH2015

I have been seeing this, too, where I had been tagged previously and did not receive notifications, but came across them while reading posts. I went through the Inbox to see if I missed them, but there were no notifications for them.

I am glad you mentioned it so we know it is the system and not problems with individual accounts again. Thanks!

@ACH2015

Thank you for the heads up. I am looking into it and will give an update here when I know more

Lianne

ACH2015
2486 Posts

@Lianne_Moderator

Thank you Lianne, I am getting hit and miss notifications. I was notified you reacted to the post, but not your reply.

Some others posted in the thread that they are experiencing the same issue.

Thanks for lookin into this.

ACH2015

ACH2015
2486 Posts

@Lianne_Moderator

Hi Lianne,

I am still finding many response notifications and tags are being found by chance on the site, and not going to my on site or emailed notifications. I know you are working on this, and just wanted to provide an update.

Thank you

ACH2015

S2020
1401 Posts
@ACH2015
Has this been resolved for you now? I came across posts again this weekend in which I had been tagged, but there were no notifications. I am receiving notifications for some of them, though. Thanks!
ACH2015
2486 Posts

Hi @S2020

As far as I know its working now for me. I have noted some lag time in notifications from when the posts were made according to @Lianne_Moderator, this has been happening. I believe eventually the tags show up.

ACH2015

ACH2015‍ - Thanks for the update. Notifications don't go out instantly they go out once an hour I believe.

ACH2015
2486 Posts

Hi @Lacey_Moderator Lacey,

Thanks for the check in. Sometimes I get immediate notifications, sometimes they are much later as you mentioned.

ACH2015

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